Frequently Asked Questions
For your convenience, here are some answers to commonly asked questions by our clients. If you do not find the answer to what you are looking for, please don't hesitate to contact our office.
What insurances do you accept?
We currently accept BCBS, PEIA/UMR, Aetna, CHIPS, and Medicaid. The Health Plan through Medicaid does not cover the Damous Center, but you are able to call Medicaid and get your plan switched to Unicare or Aetna. We also accept Tricare, but we are not considered in-network.
How much will services cost?
Until you are scheduled for an appointment and our billing department checks your specific benefits your insurance plan provides, we are unable to provide an exact amount for your co-pays and fees for services rendered.
What if I need refills of my prescriptions?
If you need a refill on your prescriptions, please contact our office to leave a message for Dr. Hutton's case manager, Jamie, via extension 6 or email her at firstname.lastname@example.org. Please give us a notice at least three days in advance of running out of your medication. If your prescription is for a medication that is able to be called in to the pharmacy, please check with your pharmacy if they have received the call-in if you have already spoke with or left a message for Jamie (after 24-48 hours).
What if my pharmacy says my prescription needs a prior-authorization?
If your prescription needs a prior-authorization in order for the pharmacy to fill it, please contact our office to leave a message for Dr. Hutton's case manager, Jamie, via extension 6 or email her at email@example.com.
What if I am having a reaction to or side effect of my medication?
If your medication is causing an adverse reaction or side effect, please contact our office to leave a message for Dr. Hutton's case manager, Jamie, via extension 6 or email her at firstname.lastname@example.org. If this is a severe or life-threatening reaction/side effect or if you feel there is any danger of harming yourself or others, please contact 911, your nearest emergency room, or Highland Hospital immediately.